Returns & Exchanges
At Piper & Scoot, we want you to love every piece you purchase; if your order isn't quite right, we offer a 30-day return window for store credit or exchange. Please ensure all items are unworn, unwashed, and still have the original tags attached to be eligible for processing.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Choose Your Method
Select whether you would like to receive a store credit code or exchange your item for a different size or color, depending on current inventory.
- 3.Print and Pack
Download your prepaid shipping label, securely package your items in their original packaging if possible, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Credit
Once our warehouse team inspects your return, your store credit will be issued via email or your exchange order will be automatically processed within 5-7 business days.