Frequently Asked Questions
Everything you need to know about shopping with Piper & Scoot.
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase for store credit. Please note that all sale items are final sale.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout.
How do I know what size to order?
We include specific sizing notes in each product description to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's been placed?
Because we work quickly to get your order out the door, we are unable to make changes or cancellations once an order has been submitted.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. We also offer interest-free installment plans through Afterpay for eligible orders.